Effective Date: 10 July 2026

At Tamiya Malaysia (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make purchases through our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

When you create an account, place an order, contact us, or participate in our promotions, we may collect:

  • Full name
  • Contact number
  • Email address
  • Billing and shipping address
  • Payment information
  • Order details and purchase history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Website usage data
  • Pages visited and interactions with our website

This information helps us improve our website experience and services.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Process and fulfil your orders
  • Arrange product delivery
  • Manage payments and transactions
  • Provide customer support
  • Send order confirmations and updates
  • Improve our products, services, and website performance
  • Send promotional updates, offers, and marketing communications (where consent has been provided)
  • Prevent fraudulent activities and maintain website security

3. Payment Information

We use secure third-party payment providers to process payments. Tamiya Malaysia does not store your complete credit card or payment details on our servers.

Your payment information is processed according to the privacy policies and security practices of the relevant payment service providers.

4. Sharing of Information

We may share your personal information with trusted third parties only when necessary, including:

  • Delivery and logistics partners for order fulfilment
  • Payment gateway providers for transaction processing
  • Website hosting, analytics, and technology service providers
  • Marketing service providers to support communication and campaigns

We do not sell, trade, or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Analyse website traffic and performance
  • Improve website functionality
  • Provide relevant content and advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Marketing Communications

With your consent, we may send you information regarding:

  • New Tamiya products
  • Promotions and special offers
  • Events and competitions
  • Store announcements

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, please note that no method of online transmission or electronic storage is completely secure.

8. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent for marketing communications

To make a request, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. Tamiya Malaysia is not responsible for the privacy practices, content, or security of these external websites.

We recommend reviewing the privacy policies of any third-party websites before providing your personal information.

10. Changes to This Privacy Policy

Tamiya Malaysia may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Tamiya Malaysia
Email: support@tamiyaofficial.my 
Phone: 011-1096 2389
Address: 82, Jalan Raja Laut, Chow Kit, 50350 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur